What are expectations? It's knowing what someone can count on you for, and what you can count on from them in return. What you'll do. How you'll do it. What the end result is supposed to look like when it's done. Saying “everyone needs to know what's expected of them” sounds so obvious it barely feels worth saying out loud. Of course that makes sense. Who would argue with it? And yet, in more than twenty years of public sector leadership, this is the piece I watch teams str

Last December, I sat through a conference presentation on permitting and solar farms. I'm not in the permit department. I'm not in engineering. At the time, that presentation meant absolutely nothing to me. But the people presenting had lived it. They'd hit every wall you can hit, chased down every regulation, and dealt with every frustrated landowner and township board along the way. They were generous enough to share what they'd learned, mistakes included. So I listened an

I have spent a lot of time in rooms with leaders. New ones, seasoned ones, reluctant ones, and ambitious ones. And one thing I see over and over again is this: most leaders are so busy leading that they never stop to ask themselves the most important question of all. Who am I as a leader right now? Not who they want to be. Not who their organization needs them to be. Who they actually are today, with all the strengths and blind spots and unfinished edges that come with bein